Below you will find our current policy documents and these are updated from time to time, so please check our
policies to ensure you have the latest available version.
policies to ensure you have the latest available version.
atom86 Anti SPAM Policy
atom86 has zero tolerance for Unsolicited Broadcast Email and Unsolicited Commercial Email - better known as SPAM - whether originating from customers, from customers' customers, or from customers that provide services which are used to support SPAM.
atom86 defines SPAM as unsolicited broadcast or commercial email that is sent to addresses that do not affirmatively and verifiably request such material from that specific sender, including but not limited to advertising, surveys, information pieces, third party spamming, website addresses, sales, and auctions.
atom86’s customers, and customers of atom86 customers or any downstream customers, are prohibited from sending and shall not allow their connection to atom86 to be used for sending SPAM. Mail senders are required to maintain records that verify, on a case by case basis, that explicit affirmative permission was obtained from recipients before mailing. Lack of such records can be considered, at atom86’s sole discretion, proof that permission was not obtained.
atom86’s customers are responsible for ensuring that they, their customers, and their respective agents and contractors abide by this policy. atom86’s customers will be held responsible for all traffic either sent via their connection to atom86 or sent elsewhere using support services provided via their connection to atom86. "Support services" includes hosting websites, electronic mailboxes, telephony gateways, IRC servers, sale of spamming software or other similar services. Customers are also responsible for ensuring that they do not advertise or promote themselves through SPAM.
If atom86 receives a complaint, it will be forwarded to the customer for a response and complete resolution. If within twenty-four (24) hours there is no response indicating complete resolution, atom86 may block traffic to and from the IP address involved in the SPAM complaint until atom86 is convinced that the problem is resolved and preventative measures have been implemented to prevent the violation from recurring. If atom86 receives repeat complaints indicating that a problem has not been resolved, atom86 may block traffic to and from the IP address(es) or, at its sole discretion, to the customer involved in the SPAM complaint until atom86 is convinced that the problem is resolved. The customer is responsible for all SPAM that passes through its connection to atom86.
atom86 also reserves the right to block traffic to and from the IP address(es) involved in hacking, and/or port scanning.
Customers whose connection to atom86 is used to provide services to support SPAM are subject to suspension of services upon two (2) hours’ notification.
If you run a mailserver, you must maintain a mailbox and read mail to postmaster@(your domain).
In addition, from time to time, atom86 blocks third party IP addresses that atom86 believes are used for the distribution of SPAM or are designated as open relays. Any blocking of such IP addresses shall prevent atom86 customers from sending or receiving traffic to and from such IP addresses.
atom86 defines SPAM as unsolicited broadcast or commercial email that is sent to addresses that do not affirmatively and verifiably request such material from that specific sender, including but not limited to advertising, surveys, information pieces, third party spamming, website addresses, sales, and auctions.
atom86’s customers, and customers of atom86 customers or any downstream customers, are prohibited from sending and shall not allow their connection to atom86 to be used for sending SPAM. Mail senders are required to maintain records that verify, on a case by case basis, that explicit affirmative permission was obtained from recipients before mailing. Lack of such records can be considered, at atom86’s sole discretion, proof that permission was not obtained.
atom86’s customers are responsible for ensuring that they, their customers, and their respective agents and contractors abide by this policy. atom86’s customers will be held responsible for all traffic either sent via their connection to atom86 or sent elsewhere using support services provided via their connection to atom86. "Support services" includes hosting websites, electronic mailboxes, telephony gateways, IRC servers, sale of spamming software or other similar services. Customers are also responsible for ensuring that they do not advertise or promote themselves through SPAM.
If atom86 receives a complaint, it will be forwarded to the customer for a response and complete resolution. If within twenty-four (24) hours there is no response indicating complete resolution, atom86 may block traffic to and from the IP address involved in the SPAM complaint until atom86 is convinced that the problem is resolved and preventative measures have been implemented to prevent the violation from recurring. If atom86 receives repeat complaints indicating that a problem has not been resolved, atom86 may block traffic to and from the IP address(es) or, at its sole discretion, to the customer involved in the SPAM complaint until atom86 is convinced that the problem is resolved. The customer is responsible for all SPAM that passes through its connection to atom86.
atom86 also reserves the right to block traffic to and from the IP address(es) involved in hacking, and/or port scanning.
Customers whose connection to atom86 is used to provide services to support SPAM are subject to suspension of services upon two (2) hours’ notification.
If you run a mailserver, you must maintain a mailbox and read mail to postmaster@(your domain).
In addition, from time to time, atom86 blocks third party IP addresses that atom86 believes are used for the distribution of SPAM or are designated as open relays. Any blocking of such IP addresses shall prevent atom86 customers from sending or receiving traffic to and from such IP addresses.
atom86 Acceptable Use Policy
1 Use of Services
1.1. The Customer agrees to use atom86's services only for lawful purposes, in compliance with all applicable laws. Specific Activities that are prohibited include, but are not limited to:
• Threatening harm to persons or property or otherwise harassing behaviour.
• Violating Dutch export control laws for software or technical information.
• Fraudulently representing products/services using your account.
• Facilitating, aiding, or encouraging any of the above activities.
Additional Activities are prohibited that appear in further sections of these guidelines, including section 2.0 Use of Material and 3.0 System Security.
1.2. atom86 reserves the right to investigate suspected violations of these Policies. When atom86 becomes aware of possible violations, atom86 may initiate an investigation which may include gathering information from the Customer or Customers involved and the complaining party.
During an investigation, atom86 may block access at the router level to customer's equipment involved. If atom86 believes, at its sole discretion, that a violation of these Policies has occurred, it may take responsive action. Such action may include, but is not limited to, temporary or permanent blocking of access to customer's equipment, and the suspension or termination of the customer's service.
atom86, at its sole discretion, will determine what action will be taken in response to a violation on a case-by-case basis. Violations of these Policies could also subject the Customer to criminal or civil liability.
1.3. The Customer of record is responsible for all use of the services and co-location space, with or without the knowledge or consent of the Customer.
2 Use of Material
2.1. Materials in the public domain (e.g., images, text, and programs) may be downloaded or uploaded using atom86 services. Customers may also re-distribute materials in the public domain.
The Customer assumes all risks regarding the determination of whether the material is in the public domain.
2.2. The Customer is prohibited from storing, distributing or transmitting any unlawful material through atom86 services. Examples of unlawful material include but are not limited to direct threats of physical harm, child pornography, and copyrighted, trademarked and other proprietary material used without proper authorisation. The Customer may not post, upload or otherwise distribute copyrighted material on atom86's servers without the consent of the copyright holder. The storage, distribution, or transmission of unlawful materials could subject the Customer to criminal as well as civil liability, in addition to the actions outlined in 1.2 above.
2.3. The Customer may not store or distribute certain other types of material. Examples of prohibited material include, but are not limited to, programs containing viruses or Trojan horses and tools to compromise the security of other sites, tools used to collect email addresses for use in sending bulk email, or tools used to send bulk mail.
3 System Security
3.1. The Customer is prohibited from utilising atom86 services to compromise the security or tamper with system resources or accounts on computers at atom86 or at any other site. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include but are not limited to password guessing programs, cracking tools or network probing tools.
3.2. atom86 reserves the right to release the contact information of Customers involved in violations of system security to system administrators at other sites, in order to assist them in resolving security incidents. atom86 will also fully cooperate with law enforcement authorities in investigating suspected lawbreakers.
4 Usenet News Use
4.1. atom86 may investigate complaints regarding posts of inappropriate material to Usenet by Customers and may, in its sole discretion, take action based on the rules below. Criteria for determining whether a post is inappropriate include, but are not limited to, the written charter/FAQ of the newsgroup(s) in question, the established Usenet conventions outlined below, the system resources consumed by the posting, and applicable laws.
4.2. Usenet news articles posted using atom86 services must comply with the written charter/FAQ of the newsgroup to which they are posted. If a newsgroup does not have a charter or FAQ, its title may be considered sufficient to determine the general topic of the newsgroup. atom86 Customers are responsible for determining the rules of a newsgroup before posting to it.
4.3. Established Usenet conventions ("Netiquette") prohibit advertising in most Usenet newsgroups. atom86 Customers may post advertisements only in those newsgroups which specifically permit them in the charter or FAQ. Some newsgroups may permit "classified ads" for single transactions between private individuals, but not commercial advertisements. atom86 Customers are responsible for determining whether or not a newsgroup permits advertisements before posting.
4.4. Netiquette prohibits certain types of posts in most Usenet newsgroups. Types of prohibited posts include chain letters, pyramid schemes, encoded binary files, job offers or listings, and personal ads. atom86 Customers may post these types of message only in newsgroups which specifically permit them in the charter or FAQ (if any). atom86 Customers are responsible for determining whether or not a newsgroup permits a type of message before posting.
4.5. atom86 Customers may not alter the headers of posts to Usenet to conceal their email address or to prevent Customers from responding to posts.
4.6. Only the poster of a Usenet article or atom86 has the right to cancel the article. atom86 Customers may not use atom86 resources to cancel articles which they did not post. The sole exception to this rule is for moderators of formally moderated newsgroups; the moderator of a newsgroup may cancel any articles in a newsgroup he or she is moderating.
4.7. atom86 Customers may not attempt to "flood" or disrupt Usenet newsgroups. Disruption is defined as posting a large number of messages to a newsgroup, which contain no substantive content, to the extent that normal discussion in the group is significantly hindered. Examples of disruptive activities include, but are not limited to, posting multiple messages with no text in the body, or posting many follow-ups to messages with no new text.
5.0 Email Use
5.1. atom86 will investigate complaints regarding email and may, in its sole discretion, take action based on the rules below. If an email message is found to violate one of the policies below, or to contain unlawful material, as described in 2.2 and 2.3 above, atom86 may take action as outlined in 1.2 above.
5.2. atom86 Customers may not send email in any way that may be illegal. atom86 recognizes that email is an informal medium; however, Customers must refrain from sending further email to a user after receiving a request to stop.
5.3. Unsolicited advertising mailings, whether commercial or informational, are strictly prohibited. atom86 Customers may send advertising material only to addresses which have specifically requested that material.
5.4. atom86 Customers may not send, propagate, or reply to mailbombs. Mailbombing is defined as either emailing copies of a single message to many Customers, or sending large or multiple files or messages to a single user with malicious intent.
5.5. atom86 Customers may not alter the headers of email messages to conceal their email address or to prevent Customers from responding to messages.
5.6. Violations of the atom86 policies outlined in this document can sometimes result in massive numbers of email responses. If an atom86 Customer receives so much email that atom86 resources are affected, atom86 staff may block access to the customer's equipment at the router level.
6 World Wide Web Use
6.1. atom86 will investigate complaints regarding inappropriate material on Web pages transmitted using atom86 services, at its sole discretion, require that the material be removed or take action as outlined in 1.2 above. If you do not agree to be bound by these Acceptable Use Guidelines, please notify atom86 NOC, noc@atom86.net so that we may initiate a closure of your account.
1.1. The Customer agrees to use atom86's services only for lawful purposes, in compliance with all applicable laws. Specific Activities that are prohibited include, but are not limited to:
• Threatening harm to persons or property or otherwise harassing behaviour.
• Violating Dutch export control laws for software or technical information.
• Fraudulently representing products/services using your account.
• Facilitating, aiding, or encouraging any of the above activities.
Additional Activities are prohibited that appear in further sections of these guidelines, including section 2.0 Use of Material and 3.0 System Security.
1.2. atom86 reserves the right to investigate suspected violations of these Policies. When atom86 becomes aware of possible violations, atom86 may initiate an investigation which may include gathering information from the Customer or Customers involved and the complaining party.
During an investigation, atom86 may block access at the router level to customer's equipment involved. If atom86 believes, at its sole discretion, that a violation of these Policies has occurred, it may take responsive action. Such action may include, but is not limited to, temporary or permanent blocking of access to customer's equipment, and the suspension or termination of the customer's service.
atom86, at its sole discretion, will determine what action will be taken in response to a violation on a case-by-case basis. Violations of these Policies could also subject the Customer to criminal or civil liability.
1.3. The Customer of record is responsible for all use of the services and co-location space, with or without the knowledge or consent of the Customer.
2 Use of Material
2.1. Materials in the public domain (e.g., images, text, and programs) may be downloaded or uploaded using atom86 services. Customers may also re-distribute materials in the public domain.
The Customer assumes all risks regarding the determination of whether the material is in the public domain.
2.2. The Customer is prohibited from storing, distributing or transmitting any unlawful material through atom86 services. Examples of unlawful material include but are not limited to direct threats of physical harm, child pornography, and copyrighted, trademarked and other proprietary material used without proper authorisation. The Customer may not post, upload or otherwise distribute copyrighted material on atom86's servers without the consent of the copyright holder. The storage, distribution, or transmission of unlawful materials could subject the Customer to criminal as well as civil liability, in addition to the actions outlined in 1.2 above.
2.3. The Customer may not store or distribute certain other types of material. Examples of prohibited material include, but are not limited to, programs containing viruses or Trojan horses and tools to compromise the security of other sites, tools used to collect email addresses for use in sending bulk email, or tools used to send bulk mail.
3 System Security
3.1. The Customer is prohibited from utilising atom86 services to compromise the security or tamper with system resources or accounts on computers at atom86 or at any other site. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include but are not limited to password guessing programs, cracking tools or network probing tools.
3.2. atom86 reserves the right to release the contact information of Customers involved in violations of system security to system administrators at other sites, in order to assist them in resolving security incidents. atom86 will also fully cooperate with law enforcement authorities in investigating suspected lawbreakers.
4 Usenet News Use
4.1. atom86 may investigate complaints regarding posts of inappropriate material to Usenet by Customers and may, in its sole discretion, take action based on the rules below. Criteria for determining whether a post is inappropriate include, but are not limited to, the written charter/FAQ of the newsgroup(s) in question, the established Usenet conventions outlined below, the system resources consumed by the posting, and applicable laws.
4.2. Usenet news articles posted using atom86 services must comply with the written charter/FAQ of the newsgroup to which they are posted. If a newsgroup does not have a charter or FAQ, its title may be considered sufficient to determine the general topic of the newsgroup. atom86 Customers are responsible for determining the rules of a newsgroup before posting to it.
4.3. Established Usenet conventions ("Netiquette") prohibit advertising in most Usenet newsgroups. atom86 Customers may post advertisements only in those newsgroups which specifically permit them in the charter or FAQ. Some newsgroups may permit "classified ads" for single transactions between private individuals, but not commercial advertisements. atom86 Customers are responsible for determining whether or not a newsgroup permits advertisements before posting.
4.4. Netiquette prohibits certain types of posts in most Usenet newsgroups. Types of prohibited posts include chain letters, pyramid schemes, encoded binary files, job offers or listings, and personal ads. atom86 Customers may post these types of message only in newsgroups which specifically permit them in the charter or FAQ (if any). atom86 Customers are responsible for determining whether or not a newsgroup permits a type of message before posting.
4.5. atom86 Customers may not alter the headers of posts to Usenet to conceal their email address or to prevent Customers from responding to posts.
4.6. Only the poster of a Usenet article or atom86 has the right to cancel the article. atom86 Customers may not use atom86 resources to cancel articles which they did not post. The sole exception to this rule is for moderators of formally moderated newsgroups; the moderator of a newsgroup may cancel any articles in a newsgroup he or she is moderating.
4.7. atom86 Customers may not attempt to "flood" or disrupt Usenet newsgroups. Disruption is defined as posting a large number of messages to a newsgroup, which contain no substantive content, to the extent that normal discussion in the group is significantly hindered. Examples of disruptive activities include, but are not limited to, posting multiple messages with no text in the body, or posting many follow-ups to messages with no new text.
5.0 Email Use
5.1. atom86 will investigate complaints regarding email and may, in its sole discretion, take action based on the rules below. If an email message is found to violate one of the policies below, or to contain unlawful material, as described in 2.2 and 2.3 above, atom86 may take action as outlined in 1.2 above.
5.2. atom86 Customers may not send email in any way that may be illegal. atom86 recognizes that email is an informal medium; however, Customers must refrain from sending further email to a user after receiving a request to stop.
5.3. Unsolicited advertising mailings, whether commercial or informational, are strictly prohibited. atom86 Customers may send advertising material only to addresses which have specifically requested that material.
5.4. atom86 Customers may not send, propagate, or reply to mailbombs. Mailbombing is defined as either emailing copies of a single message to many Customers, or sending large or multiple files or messages to a single user with malicious intent.
5.5. atom86 Customers may not alter the headers of email messages to conceal their email address or to prevent Customers from responding to messages.
5.6. Violations of the atom86 policies outlined in this document can sometimes result in massive numbers of email responses. If an atom86 Customer receives so much email that atom86 resources are affected, atom86 staff may block access to the customer's equipment at the router level.
6 World Wide Web Use
6.1. atom86 will investigate complaints regarding inappropriate material on Web pages transmitted using atom86 services, at its sole discretion, require that the material be removed or take action as outlined in 1.2 above. If you do not agree to be bound by these Acceptable Use Guidelines, please notify atom86 NOC, noc@atom86.net so that we may initiate a closure of your account.
atom86 Peering Policy
Requests for peering can be sent to peering@atom86.net